Sprinklr laid off 3% of workforce, or 116 people, TechCrunch reports

Sprinklr has laid off about 3% of its workforce, around 116 people, to realign its customer operations team, the company confirmed to TechCrunch in a statement, Jagmeet Singh reports. The job cuts come after the company cut about 4% of its headcount in February of last year, Singh adds. “Sprinklr made the strategic business decision to realign our headcount across our customer operations organization,” a company spokesperson told the website. “While these decisions are hard to make, they reflect the commitments we’ve outlined to restructure our business to accelerate our go-to-market efficiencies and better serve customers.”