KeyBanc initiated coverage of Sprinklr with an Overweight rating and $19 price target. Sprinklr is the leader in enterprise-grade social media management software and has broadened out beyond pure social into customer service and contact center as a service as an extension of its customer service product suite, the analyst tells investors in a research note. The firm believes the company has lead versus competitors on artificial intelligence-powered capabilities while continuing to show strong annual margin improvement.
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