Semrush (SEMR) announced the appointment of Abby Miller as Chief Customer Officer and Tara Haas as Chief of Staff. As Chief Customer Officer, Miller will focus on creating a unified and seamless customer journey, from onboarding and product adoption to ongoing support and success realization. As Chief of Staff, Haas will lead the charge in strengthening operational excellence and strategic alignment, laying the groundwork for effective scaling. “We’re at a pivotal point in our growth journey, and having Abby and Tara on board is a direct investment in our future,” said Bill Wagner, CEO of Semrush. “Abby’s deep expertise in customer-centric strategies and Tara’s proven ability to drive operational excellence are important as we gear up for our next chapter of growth, especially in delivering exceptional value to our customers.”
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