Knightscope reports PANYNJ has expanded company KEMS program

Knightscope announces that Port Authority New York New Jersey or PANYNJ, has expanded the Knightscope Emergency Management System KEMS Professional service to monitor its 11 K1 Call Boxes on the Bayonne Bridge for suicide prevention as a result of a lifesaving win with Knightscope. PANYNJ initially rolled out KEMS system in December 2023 on the George Washington Bridge crisis phones. Police were subsequently able to respond to a distressed caller within 5 minutes of receiving a text alert and bring the person to safety…The KEMS platform allows clients and technicians to better understand the real-time health and status of deployed emergency communication devices and receive immediate text/email notifications whenever a help button is pressed. The cloud-based application provides system owners automated daily email reports on the operational status of their system rather than having to manually test each device in person as required by competitive products. Alerts concerning issues, real-time error detection/diagnostics, and system performance statistics are delivered to the users to maximize system operation and usability.