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IBM re engaged by Fortitude for $450M 10-year administration optimization

IBM and Fortitude Re have entered into a $450M agreement to transform Fortitude Re’s life insurance policy servicing operations with the implementation of AI technology and other automation tools. Fortitude Re selected IBM‘s subsidiary, IBM Insurance Solutions, to leverage IBM’s global capabilities to provide insurance third-party administration services on its behalf for over four million policyholders. IBM Consulting will lead these efforts, which will include AI for automation, hybrid cloud and main-frame-as-a service technology.

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