Freshworks expands leadership team, three new SVP

Freshworks (FRSH) announced the addition of three new senior vice presidents, SVP, to the go-to-market leadership team to capture demand for its multi-product SaaS solutions serving customer support, IT, marketing and sales teams. As companies seek greater value for their IT spend, Freshworks provides enterprise software for customer and employee facing teams that provide rapid impact and lasting value at a reasonable price. The new set of go-to-market leaders include SVP of GTM Strategy and Operations Shafiq Amarsi, SVP of Customer Experience Murali Krishnan, and SVP of Global Channels and Alliances Doug Farber. Shafiq Amarsi, senior vice president of go-to-market strategy and operations, will oversee sales and marketing operations, strategy and program management, sales enablement and IT. Shafiq spent the last 8 years at Amazon (AMZN) Web Services where he led the worldwide sales strategy, operations & enablement teams. Murali Krishnan, senior vice president of customer experience, will oversee customer support, onboarding and digital expansion. Krishnan was most recently working at Sprinklr. Shafiq and Murali join the executive leadership team reporting to Freshworks’ CEO Girish Mathrubootham and to President Dennis Woodside along with Chief Marketing Officer Stacey Epstein, Chief Product Officer Prakash Ramamurthy, Chief Financial Officer Tyler Sloat, Chief Legal Officer Pam Sergeeff, Chief Human Resources Officer Suman Gopalan, and acting Chief Revenue Officer Pradeep Rathinam. Doug was most recently Vice President of Worldwide Channels and Alliances at Elastic (ESTC).