Descartes Systems highlights Crystal Art Gallery’s use of Sellercloud

Descartes Systems (DSGX) Group announced that California-based Crystal Art Gallery is using Descartes Sellercloud and its warehouse management system module to consolidate and synchronize warehousing, inventory, listings, order processing, shipping, customer service, and invoicing across multiple sales channels and brands. With fulfillment operations centralized in a single platform, the company boosted order fulfillment fivefold, increased operational efficiency and reduced shipping costs. “We have more than 500,000 SKUs across various companies and brands and sell through multiple retailers and online marketplaces-Amazon, Walmart, Wayfair, Target, Overstock and our own Shopify stores-via a 250,000-sq.ft. warehouse in Los Angeles and another 70,000-sq.ft. facility in Mexico. With this level of inventory complexity, our manual processes were holding us back,” said David Vu, Vice President of Ecommerce at Crystal Art Gallery. “With Descartes Sellercloud, we’ve consolidated all our retailers and sales channels into one platform. This integration automates and expedites order processing, streamlines drop shipping and customer service processes, enables single-source updates for listings and inventory, and aggregates data from multiple brands and marketplaces to accurately track sales performance and tighten inventory control.”