Delta released the following statement: “More than 1,200 Delta mainline and Delta Connection flights have been canceled Friday due to a vendor technology issue impacting airlines and companies around the world. Additional delays and cancellations are expected Friday and potentially through the weekend. We’re sorry for this inconvenience – canceling a flight is always our last resort and isn’t taken lightly. Delta takes seriously the trust placed in us to deliver the reliability and experiences customers have come to know and expect from us.” In response, Delta said it is issuing a travel waiver. Delta extended its waiver for all customers who have booked flights departing Friday, July 19. It allows customers to manage their own travel changes via delta.com and the Fly Delta app. The fare difference for customers will be waived when rebooked travel occurs on or before July 25, in the same cabin of service as originally booked. The company added that it is reaching out to customers about cancellations and re-booking options, as well as offering to cover meals and accommodations.
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