Conduent implements toll relief programs for low-income families

Conduent’s Conduent Transportation is helping agencies implement programs to ease the financial burden of roadway tolls for motorists, benefiting low-income individuals and families. This summer, the Bay Area Toll Authority and its partners launched two programs with support from Conduent that are now available for drivers with overdue payments from toll violations in the San Francisco area. The first program offers all motorists, regardless of income level, a one-time full or partial violation penalty waiver through September 2024. Partner agencies Golden Gate Bridge and express lane operators also are offering full or partial waivers, which BATA administers. The second program, which offers a payment plan designed to make paying off tolls, fees and penalties easier, is open to any low-income motorists who have received toll violations on Bay Area bridges and express lanes. Those who qualify can have all of their violation penalties waived and can pay off any remaining balance of $100 or more with a payment plan. Conduent Transportation is a provider of automated and analytics-based smart mobility solutions for government agencies.