CTG (CTG) announced it has achieved the Amazon (AMZN) Web Services, or AWS, Service Delivery designation for Amazon Connect. Achieving the AWS Service Delivery designation for Amazon Connect, a cloud-based contact center service, differentiates CTG as an AWS Partner Network, or APN, member that provides specialized technical proficiency, proven customer experience, and success in delivering Amazon Connect. To receive the designation, APN partners must possess deep experience and the capabilities to deliver solutions seamlessly on AWS. CTG was required to pass a rigorous evaluation to ensure Amazon Connect best practices were being followed.
Published first on TheFly
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