Cognizant (CTSH) and ServiceNow (NOW) announced a strategic partnership to advance adoption of AI-driven automation across industries. The expanded alliance is expected to help accelerate the path toward building a $1B combined business for Cognizant and ServiceNow. Cognizant’s ServiceNow Business Group will help joint clients challenged by rising costs, growing tech debt, manual processes and sub-optimal customer experiences deploy AI to help drive improvements in three key areas: Enriched operational effectiveness; Enhanced experience; and Expedited innovation.
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