CareCloud unveils CirrusAI solution for healthcare

CareCloud announced the launch of the first three features of CirrusAI, its generative AI platform. CirrusAI is designed to serve as a digital healthcare assistant, helping to enhance clinical decision-making, streamline workflows, reduce administrative burdens, optimize revenue management, and promote patient-centered care. CirrusAI is a healthcare AI platform that was first introduced in July 2023. It is powered by Google Cloud’s Vertex AI and is poised to help reshape how healthcare professionals deliver patient care and manage their office workflows. CirrusAI will offer a comprehensive suite of features in the future. The initial functions of CirrusAI that were launched today include: AI-Powered Clinical Decision Support: Cirrus Guide automates clinical data input, and assists clinicians in workflow tasks, providing real-time, evidence-based recommendations and personalized suggestions via Vertex AI’s generative AI tools for providers to consider. This innovation can lead to enhanced diagnosis accuracy and treatment planning. AI-Powered Virtual Support Assistant: Cirrus Chat facilitates natural language conversations with practice staff members, offering valuable assistance in navigating CareCloud EHR workflows. This tool streamlines post-training and onboarding for new staff, reducing response times and providing real-time assistance, ultimately saving time. AI-Driven Appeals: Cirrus Appeals generates customized appeal letters by analyzing patient claim details, the appeal’s reason, and the specific payer involved for healthcare workers to review, edit, and send. This functionality supports CareCloud’s revenue cycle management teams in optimizing providers’ RCM and securing proper reimbursement.