Bridgeline Digital announces new partnership with national insurance provider

Bridgeline Digital announced a new partnership with a national insurance provider to implement Bridgeline’s HawkSearch on its customer resources portal and app. HawkSearch will support the company’s growth strategy by integrating its AI-powered search to allow clients to navigate thousands of pages within its customer service portal and claim management app. The Insurance Company has over $4 billion in assets, some of the highest ratings in the nation, and serves tens of thousands of customers through its customer resources online. Ari Kahn, CEO of Bridgeline Digital, comments on the collaboration: “Our work with this insurance provider demonstrates our commitment to delivering advanced search solutions that meet the specific needs of our clients. By integrating HawkSearch, we will improve the user experience for the company’s diverse client base.”