Bank of America (BAC) announced record-breaking adoption of its AI-driven CashPro Chat and transaction search capabilities as corporate clients increasingly turn to real-time insights and operational efficiency in treasury management. CashPro is the banking platform used by thousands of companies around the globe to manage and monitor their payments, deposits, loans and trade transactions. Client use of CashPro Chat has increased 21% year-over-year, with nearly 70% of corporate clients using this tool to access account information, for transaction tracking and service resolution. Additionally, CashPro Search, launched in February 2023, has surpassed 18M searches, including nearly 2.4M searches in Q3 2025, a quarterly record.
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