AWS Chatbot now integrates with Microsoft Teams

According to AWS (AMZN) News Blog, users can now use AWS Chatbot to troubleshoot and operate their AWS resources from Microsoft (MSFT) Teams. "Communicating and collaborating on IT operation tasks through chat channels is known as ChatOps. It allows you to centralize the management of infrastructure and applications, as well as to automate and streamline your workflows. It helps to provide a more interactive and collaborative experience, as you can communicate and work with your colleagues in real time through a familiar chat interface to get the job done. We launched AWS Chatbot in 2020 with Amazon Chime and Slack integrations. Since then, the landscape of chat platforms has evolved rapidly, and many of you are now using Microsoft Teams," the post reads. "When using AWS Chatbot for Microsoft Teams or other chat platforms, you receive notifications from AWS services directly in your chat channels, and you can take action on your infrastructure by typing commands without having to switch to another tool… But ChatOps is more than the ability to spot problems as they arise. AWS Chatbot allows you to receive predefined CloudWatch dashboards interactively and retrieve Logs Insights logs to troubleshoot issues directly from the chat thread. You can also directly type in the chat channel most AWS Command Line Interface (AWS CLI) commands to retrieve additional telemetry data or resource information or to run runbooks to remediate the issues. Typing and remembering long commands is difficult. With AWS Chatbot, you can define your own aliases to reference frequently used commands and their parameters. It reduces the number of steps to complete a task. Aliases are flexible and can contain one or more custom parameters injected at the time of the query." Reference Link