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Amazon.com CEO says ‘feel good’ about inputs and outputs of Stores business

CEO Jassy says: “Starting with stores, we feel good about both the inputs and outputs of the business. At Amazon, we think of our business in terms of inputs and outputs. Outputs are metrics like revenue or operating margin, of course, you can’t manage at the output level. It’s the inputs that drive the outputs. So we spend virtually all of our time internally talking about and going against inputs. The inputs that matter most to customers in our stores business are selection, low price, and speed of delivery. We’ve taken another step forward in selection these past few months, headlined by the much requested return of Nike’s products to Amazon’s retail store.” Comments taken from Q2 earnings conference call.

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