SoundHound AI (SOUN) has partnered with Apivia Courtage, part of French insurer AMEA Group, to deploy its Amelia 7 AI agents. As part of the deal, SoundHound will enhance Apivia’s contact centers using its Amelia 7 AI platform, aiming to boost customer service quality and streamline operations. SOUN stock has gained 0.11% in pre-market trading on Wednesday as of this writing.
Elevate Your Investing Strategy:
- Take advantage of TipRanks Premium at 50% off! Unlock powerful investing tools, advanced data, and expert analyst insights to help you invest with confidence.
For context, SoundHound AI specializes in voice recognition and natural language processing, offering AI-driven solutions across industries. Notably, Amelia 7 Agentic AI is SoundHound’s latest voice and conversational AI platform that goes beyond basic chatbots.
Apivia Courtage Taps SoundHound’s Amelia 7
Apivia Courtage is a French insurance brokerage firm specializing in providing personalized insurance solutions to individuals and businesses. With Amelia 7’s advanced AI, Apivia can manage inbound customer queries using AI agents that understand, act, and handle complex tasks. This lets customers self-serve seamlessly without needing human assistance.
The latest deal comes after an already successful partnership between the two companies. Since 2023, SoundHound’s Amelia platform has helped Apivia’s contact center work 20% more efficiently. The AI agents handle thousands of calls about medical reimbursements and insurance guarantees, freeing up human staff to focus on important interactions with brokers and clients.
What This Means for SoundHound
For SoundHound, the partnership with Apivia Courtage demonstrates the growing adoption of its Amelia 7 AI platform in real-world contact centers. It highlights the company’s ability to deliver measurable productivity gains and positions it as a key player in the conversational AI market.
Meanwhile, SOUN stock has surged more than 150% over the past six months, fueled by strong Q2 results and strategic acquisitions and partnerships. Looking ahead, the company remains optimistic about continued revenue growth, with analysts supporting its long-term growth story.
Is SOUN a Good Stock to Buy?
According to TipRanks, SOUN stock has received a Moderate Buy consensus rating, with five Buys and three Holds assigned in the last three months. The average SoundHound stock price target is $15.43, suggesting a potential downside of 15.22% from the current level.
