Onespaworld Holdings ((OSW)) has held its Q3 earnings call. Read on for the main highlights of the call.
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The recent earnings call from OneSpaWorld Holdings reflected a positive sentiment, underscored by notable achievements in revenue growth and strategic advancements. Despite minor challenges such as a slight dip in service margins and a decrease in destination resort revenue, the overall tone was optimistic, driven by strong financial performance and strategic capital allocation.
Record-Breaking Revenue and Growth
OneSpaWorld reported a significant increase in total revenues, reaching $258.5 million, a 7% rise compared to the third quarter of 2024. Adjusted EBITDA also saw a 6% increase, amounting to $35 million, while net income rose by 13% to $24.3 million. These figures highlight the company’s robust financial health and its ability to generate substantial growth year-over-year.
Expansion of High-Value Services
The company has successfully expanded its high-value services, including MedSpa, IV therapy, and Acupuncture, which demonstrated strong double-digit increases in sales productivity. Innovative technologies such as Thermage FLX and CoolSculpting Elite contributed to a remarkable 40% to 60% growth in treatments during the third quarter compared to the previous year.
AI and Technology Enhancements
OneSpaWorld is leveraging AI initiatives to optimize yield and revenue, with tests being conducted on 40 vessels and deployment on 180 vessels for operational efficiency. These technological advancements are expected to enhance revenue streams and create significant operational efficiencies across the company’s operations.
Strong Balance Sheet and Capital Allocation
The company demonstrated prudent capital allocation by returning $4.1 million to shareholders through dividends and $17.6 million from share repurchases. Additionally, OneSpaWorld reduced its outstanding debt by $11.3 million and approved a 25% increase in its quarterly dividend, now at $0.05 per share, reflecting a strong commitment to shareholder value.
Service Margin Slightly Down
Despite a healthy service margin of 17.3%, there was a slight decline compared to the same quarter last year, primarily due to a mix of services. However, the margin remains robust, indicating the company’s resilience in maintaining profitability.
Decrease in Destination Resort Revenue
The company experienced a $1 million decrease in destination resort revenue, attributed in part to the closure of hotels where operations were previously conducted. This decline highlights some of the challenges faced in specific segments of the business.
Forward-Looking Guidance
Looking ahead, OneSpaWorld has increased its 2025 guidance midpoint for annual revenue and adjusted EBITDA. The company now projects total revenue between $960 million to $965 million, an 8% increase, and adjusted EBITDA between $122 million to $124 million, a 10% rise. AI initiatives are expected to play a crucial role in optimizing yield and revenue, particularly through machine learning applications on 40 vessels.
In conclusion, OneSpaWorld Holdings’ earnings call conveyed a strong and optimistic outlook, driven by record-breaking revenues, strategic expansion of high-value services, and technological advancements. Despite minor setbacks in certain areas, the company’s robust financial performance and forward-looking strategies position it well for continued growth and shareholder value enhancement.

