At ServiceNow’s (NOW) annual customer and partner event, Knowledge 2024, ServiceNow announced a collaboration with IBM (IBM) to accelerate the impact of generative AI across the enterprise. Service Now said that a new integration will combine the power of the Now Platform with IBM watsonx to boost productivity for mutual customers and partners. ServiceNow will also incorporate watsonx.ai and IBM Granite foundation large language models into its Now Assist GenAI experience for ServiceNow customers.
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