Customer RetentionRetention was also solid, with the company disclosing that of the nearly 300K members that saw a 20% or greater price increase in 2023, 98.28% were retained.
Earnings Performance4Q23 beat on earnings and revenues, outperforming forecasts with an improved subscription medical loss ratio.
Financial OutlookManagement is confident in achieving its target 15% operating margin in the Subscription business by the end of 2024.