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Client Retention Rate
The percentage of clients who renew or continue buying over time. High retention points to stable, predictable revenue and lower sales costs; falling retention warns of product relevance issues or increasing competitive pressure.After a multi-year drift lower, retention has rebounded to pre-decline levels, which aligns with management’s cited product momentum (AI adoption, integrations, advisory wins) and a modest rise in client count; that supports the case for CV recovery. However, the gain is incremental and coincides with a planned consulting run-off and soft events/consulting revenue, so retention alone won’t guarantee near-term top‑line growth—watch CV bookings conversion and whether renewals sustain once backlog and product-led adoption are tested.
Date | Client Retention Rate |
|---|---|
Jun 30, 2026 | 77.00 |
Mar 31, 2026 | 78.00 |
Dec 31, 2025 | 77.00 |
Sep 30, 2025 | 74.00 |
Jun 30, 2025 | 74.00 |
Mar 31, 2025 | 73.00 |
Dec 31, 2024 | 73.00 |
Sep 30, 2024 | 73.00 |
Jun 30, 2024 | 73.00 |
Mar 31, 2024 | 72.00 |