Gladly is a customer service technology company that offers a unified Customer Service Platform powered by advanced AI. The platform is designed to replace traditional ticket-based systems, enabling retailers and direct-to-consumer brands to provide seamless, personalized support. This innovative approach aims to enhance customer loyalty and revenue by transforming customer service into a strategic, revenue-generating asset.
Estimated Valuation
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Leadership & Board
- Current Number of Employees
- 213
- Current LinkedIn Followers
- 20,606
Latest Estimated Valuation
- Total Amount Raised
- $40M
- Total Funding Rounds
- 1
- Latest Funding Amount
- $40M
- Latest Funding Round
- Investment
Company Momentum Positive
Gladly LinkedIn following is increasing, signaling rising market interest, while its workforce is growing, indicating business expansion.
Employee Trend
Gladly had 213 employees as of October 26, 2026. The number of employees increased by 0 (0.00%) week-over-week.
Social Trend
Gladly had 20,606 followers as of October 26, 2026. The number of followers increased by 94 (0.46%) week-over-week.
Main Enterprise Clients
A snapshot of major enterprise customers that use this private company’s products or services, highlighting its commercial reach and market adoption.
Funding Round
| Funding Date | Funding Round | Amount Raised | Post-Money Valuation |
|---|---|---|---|
| Aug 14, 2025 | Investment | $40.00M | ― |
Investors
| Investor Name | Funding Round |
|---|---|
| AXA Venture Partners | Investment |
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