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Capacity

Enterprise AI
Capacity is an AI-powered support automation platform specializing in enhancing Contact Center operations. The company focuses on advancing voice AI, quality assurance automation, and speech analytics, bolstered by strategic acquisitions of Call Criteria and Verbio Technologies.

Leadership & Board

Currently, no data available

Latest Estimated Valuation

Estimated Valuation―
Estimated Valuation―
Total Amount Raised$146M
Total Amount Raised$146M
Total Funding Rounds2
Total Funding Rounds2
Latest Funding Amount$54M
Latest Funding Amount$54M
Latest Funding RoundSeries E
Latest Funding RoundSeries E
Post-Money Valuation―
Post-Money Valuation―

Funding Round

Funding Date
Funding Round
Amount Raised
Post-Money Valuation
Sep 02, 2026
Series E
$54.00M
―
Aug 14, 2025
Investment
$92.00M
―

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Related News and Analysis

Capacity Secures $54M Series E to Scale Unified AI Support Platform

Capacity Secures $54M Series E to Scale Unified AI Support Platform

New updates have been reported about Capacity. Capacity has raised more than $54 million in Series E funding,...
3d ago
CAPAC
Capacity Launches Multi-Agent Voice AI to Cut Contact Center Costs and Unify CX

Capacity Launches Multi-Agent Voice AI to Cut Contact Center Costs and Unify CX

New updates have been reported about Capacity. Capacity is expanding its CX automation platform with a new Voice...
15d ago
CAPAC
Capacity Hits $100M ARR and 813% Growth, Secures Spot on 2026 Inc. 5000

Capacity Hits $100M ARR and 813% Growth, Secures Spot on 2026 Inc. 5000

New updates have been reported about Capacity. Capacity, a St. Louis–based support automation platform, has been ranked No....
24d ago
CAPAC
Capacity Teams With FoodBridge to Digitize Hunger Relief and Benefits Access

Capacity Teams With FoodBridge to Digitize Hunger Relief and Benefits Access

New updates have been reported about Capacity. Capacity is extending its AI support automation platform into the hunger...
2M ago
CAPAC
Capacity Taps Etech’s ETS Labs to Scale AI Post-Call Analytics for Enterprise Contact Centers

Capacity Taps Etech’s ETS Labs to Scale AI Post-Call Analytics for Enterprise Contact Centers

New updates have been reported about Capacity. Capacity has entered a strategic partnership with Etech Global Services’ AI...
2M ago
CAPAC
Capacity Hits $100M ARR, Claims Lead in Agentic AI Support Platforms

Capacity Hits $100M ARR, Claims Lead in Agentic AI Support Platforms

New updates have been reported about Capacity. Capacity has crossed $100 million in annual recurring revenue after growing...
3M ago
CAPAC
Capacity Launches AI Analytics Assistant to Unlock CX Data for Executives

Capacity Launches AI Analytics Assistant to Unlock CX Data for Executives

New updates have been reported about Capacity. Capacity has introduced an AI Analytics Assistant that allows customer experience,...
3M ago
CAPAC
Capacity LLC Enters EU Market via Widem Partnership to Support Global Brand Expansion

Capacity LLC Enters EU Market via Widem Partnership to Support Global Brand Expansion

New updates have been reported about Capacity. Capacity LLC is expanding into the European Union through a strategic...
5M ago
CAPAC
Capacity Appoints New CIO to Drive Data, Automation and Scalable Fulfillment Tech

Capacity Appoints New CIO to Drive Data, Automation and Scalable Fulfillment Tech

New updates have been reported about Capacity. Capacity LLC has appointed Shatabdi Sharma as Chief Information Officer to...
6M ago
CAPAC
Kathy Ireland Makes Strategic Personal Investment in AI CX Platform Capacity

Kathy Ireland Makes Strategic Personal Investment in AI CX Platform Capacity

New updates have been reported about Capacity. Capacity has secured a high-profile private investor, with entrepreneur and brand...
6M ago
CAPAC