Freshworks announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant, Freddy. Using OpenAI’s ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals work faster, smarter, and more effectively. Customer service agents respond quickly to customers and employees in the right tone, marketers compose more compelling copy in a fraction of the time, and salespeople craft powerful emails that hook in a prospect.
Published first on TheFly
See Insiders’ Hot Stocks on TipRanks >>
Read More on FRSH:
- KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
- Freshworks management to meet with Piper Sandler
- Barclays reveals software names that could be impacted by SVB
- Freshworks expands leadership team, three new SVP
- Freshworks looks ‘underappreciated and undervalued,’ says Piper Sandler