Salesforce (CRM) has signed a deal to acquire Spindle AI, a fast-growing startup known for its autonomous decision-making technology. The deal is expected to close in the fourth quarter of Salesforce’s Fiscal 2026 and marks a major step in the company’s efforts to build more intelligent, self-improving enterprise platforms.
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It must be noted that Spindle AI develops multi-agent systems, software agents that can reason, learn, and act independently. Its technology helps businesses simulate complex scenarios like pricing changes, go-to-market strategies, and customer behavior, allowing teams to forecast outcomes before making decisions.
Spindle’s platform complements Salesforce’s existing analytics tools, such as Tableau, by adding autonomous forecasting and decision modeling. It is a shift from reactive dashboards to a proactive, AI-driven strategy.
How Salesforce Stands to Benefit
The acquisition bolsters Salesforce’s Agentforce initiative, a platform that uses smart AI agents to improve sales, service, and operations. Once the deal closes, Spindle AI will be integrated into Salesforce’s Agentforce stack to boost capabilities in agent observability, self-improvement, and scenario simulation.
This deal adds to Salesforce’s recent AI acquisitions, including Convergence.ai, Regrello, Apromore, and Informatica (INFA), as the company pushes toward smarter software that helps teams make decisions, not just track data.
Is CRM a Buy, Sell, or Hold?
Turning to Wall Street, CRM stock has a Moderate Buy consensus rating based on 30 Buys, nine Holds, and one Sell assigned in the last three months. At $328.14, the average Salesforce stock price target implies a 36.29% upside potential.
