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Zoom’s Strategic AI Advancements and Integration Drive Buy Rating

Benchmark Co. analyst Matthew Harrigan has maintained their bullish stance on ZM stock, giving a Buy rating on May 7.

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Matthew Harrigan has given his Buy rating due to a combination of factors including Zoom’s strategic advancements in agentic AI, which are expected to redefine productivity and workflows. Despite the current nominal top-line growth, Zoom’s AI initiatives, as described by CTO XD Huang, are designed to anticipate needs, engage in complex analysis, and take autonomous actions, thus transforming Zoom from a video conferencing company to an AI-first productivity platform.
Additionally, Zoom’s AI capabilities extend beyond virtual meetings, integrating with Microsoft and Google offerings, and enhancing human collaboration. The recent strategic integration with ServiceNow and the introduction of the Custom AI Companion highlight Zoom’s commitment to personalized customer engagement and seamless integration with third-party tools. Furthermore, Zoom’s federated AI approach and its integration across various platforms like Zoom Phone and Team Chat demonstrate its potential for significant productivity optimization, supporting the Buy rating.

In another report released on May 7, Rosenblatt Securities also reiterated a Buy rating on the stock with a $90.00 price target.

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