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Customer Support Representative
SupportTel Aviv-Yafo, IL
Description

We are looking for a Customer Service Representative to join our support team. In this role you will be handling and answering customer inquiries, questions and requests.

We are looking for an independent spirit with a technical orientation; part of your job will involve working with multiple systems such as databases, payment services, and more.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities
    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Ensure customer satisfaction and provide professional customer support.
Requirements
    • Attention to Detail
    • Flexible working hours, Sun-Friday
    • Fluent English - A Must
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