Acquisition StrategySalesforce announced the intent to acquire data security vendor Own Company for $1.9 billion, which should enable fairly rapid technology integration to complementary Salesforce offerings such as the Data Cloud.
AI CapabilitiesSalesforce officially introduced Agentforce, described as 'a groundbreaking suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce, driving unprecedented efficiency and customer satisfaction.'
Strategic PartnershipSalesforce and Workday joined forces through the formation of a strategic partnership designed to deliver a personalized, AI-powered assistant for employee service use cases such as onboarding, health benefits, and career development within Salesforce and Workday.